Shareholder Services
Investor Centre/Shareholder Services/Dividend Information
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If you want to ask, or need any information about your shareholding, please contact the Company's registrar: Capita Registrars, Northern House, Woodsome Park, Fenay Bridge, Huddersfield, HD8 OLA (telephone 0871 664 0300). Calls cost 10p per minute plus network extras, lines are open 8.30am-5.30pm Monday to Friday.
Click here to access Capita Registrars' website.
Click here to access Capita Registrars' website.
Capita IRG Trustees Ltd, which is authorised and regulated by the Financial Services Authority, now offers a simple and easy-to-use service for private shareholders to buy and sell shares. Private shareholders have the choice of dealing by phone or online, dealing at the latest market prices during stock market hours at competitive commission charges.
To access the online dealing service, please click here. To contact the telephone dealing line, phone 0871 6640 446. Calls cost 10p per minute plus network extras, lines are open 8.30am-5.30pm Monday to Friday).
To access the online dealing service, please click here. To contact the telephone dealing line, phone 0871 6640 446. Calls cost 10p per minute plus network extras, lines are open 8.30am-5.30pm Monday to Friday).
To reduce the risk of becoming a victim of fraud you can follow the following tips:
Ensure all your certificates are stored in a safe place, or hold your shares electronically in CREST (electronic settlement system for UK and Irish securities) via a nominee.
Keep all correspondence containing your shareholder reference number in a safe place. Shred unwanted correspondence.
If you change your address inform the Registrars as soon as possible. If you receive a letter from the Registrars regarding a change of address and have not recently moved house, please contact them immediately. You may be a victim of identity theft.
Know when dividends will be paid. You can request dividends be paid directly into your bank, reducing the risk of cheques being intercepted or lost in the post. If you change your bank account, inform the Registrar of the details of your new account. Respond to any letters the Registrar sends you about this.
Be wary of any unsolicited advice. If you are buying or selling shares, only deal with brokers registered in your country or the UK.
Finally, if you have any reason to believe that you may have been the target of a fraud, or attempted fraud in relation to your shareholding, please contact the Registrar immediately.
Over the last year many companies have become aware that their shareholders have received unsolicited phone calls or correspondence concerning investment matters. These are typically from overseas based ‘brokers’ who target UK shareholders offering to sell them what often turn out to be worthless or high risk shares in US or UK investments. They can be very persistent and extremely persuasive and a 2006 survey by the Financial Services Authority (FSA) has reported that the average amount lost by investors is around £20,000. It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for many years. Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free reports on the company.
If you receive any unsolicited investment advice:
Make sure you get the correct name of the person and organisation.
Check that they are properly authorised by the FSA before getting involved. You can check at www.fsa.gov.uk/Pages/register.
The FSA also maintains on its website a list of unauthorised overseas firms who are targeting, or have targeted, UK investors and any approach from such organisations should be reported to the FSA so that this list can be kept up to date and any other appropriate action can be considered. If you deal with an unauthorised firm, you would not be eligible to receive payment under the Financial Services Compensation Scheme. The FSA can be contracted by online form at www.fsa.gov.uk/pages/doing/regulated/law/alerts/overseas.shtml
Inform our Registrar’s Compliance Department on 020 8639 2041 or email compliance@capitaregistrars.com
Details of any sharedealing facilities that the company endorses will be included in company mailings.
More detailed information on this or similar activity can be found on the FSA website: www.moneymadeclear.fsa.gov.uk
If you receive any unsolicited investment advice:
Details of any sharedealing facilities that the company endorses will be included in company mailings.
More detailed information on this or similar activity can be found on the FSA website: www.moneymadeclear.fsa.gov.uk
